1. Introduction
GigHub (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use Gighub.sg (the Platform).
By using the Platform, you acknowledge and agree to the practices described in this Policy.
2. Information We Collect
We collect information to operate the Platform effectively and provide relevant services.
2.1 Information You Provide Directly
This includes information submitted when you use forms or services on the Platform, such as:
- Name
- Email address
- Phone number
- Company details
- Portfolio links
- Resume or CV
- Freelancer or agency application details
- Contact or enquiry messages
- Project briefs or matching requests
2.2 Information Collected Automatically
When you access the Platform, we may collect certain technical information, including:
- IP address
- Device and browser information
- Pages viewed and interaction data
- Access times
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information from third-party sources such as:
- Linked profile submissions
- Portfolio or work-hosting platforms
- Identity verification or authentication tools
3. How We Use Your Information
We use collected information for the following purposes.
3.1 Platform Operations
- Display freelancer and agency profiles
- Process applications and submissions
- Provide matching and recommendation services
- Facilitate communication between clients and providers
3.2 Platform Improvement
- Improve functionality and performance
- Analyse usage patterns
- Enhance usability and relevance
3.3 Communications
- Respond to enquiries and requests
- Provide service-related updates
- Share relevant information such as opportunities or support messages
3.4 Legal and Compliance Purposes
- Verify identity where required
- Detect and prevent fraud or misuse
- Comply with applicable laws and regulatory obligations
We do not sell personal data to third parties.
4. How We Share Your Information
We may share information only where necessary and appropriate.
4.1 With Clients
If you are a freelancer or agency, your profile information may be shared with prospective clients for hiring or matching purposes.
4.2 With Freelancers and Agencies
If you are a client, your project brief or requirements may be shared with shortlisted freelancers or agencies.
4.3 With Service Providers
We may engage third-party service providers for functions such as:
- Hosting and infrastructure
- Analytics and monitoring
- Security and data protection
- Form processing
- Email and communications
These providers access only the data required to perform their services.
4.4 Legal Disclosure
We may disclose information if required to comply with legal obligations or to enforce our Terms and Conditions.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve site performance
- Enhance user experience
- Analyse traffic and usage
- Remember user preferences
You may disable cookies through your browser settings. Some Platform features may not function fully if cookies are disabled.
6. Data Security
We implement reasonable administrative, technical, and organisational safeguards to protect personal data against:
- Unauthorised access
- Loss
- Misuse
- Alteration
However, no online system can be guaranteed to be fully secure. Use of the Platform is at your own risk.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide Platform services
- Meet operational and legal requirements
- Maintain accurate records
You may request deletion of your personal data by contacting support@Gighub.sg, subject to legal and operational limitations.
8. Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Restrict or object to processing
- Request information on how your data is used
We will respond to valid requests in accordance with applicable laws.
9. Third-Party Links
The Platform may contain links to third-party websites or services.
GigHub is not responsible for the privacy practices, content, or security of external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page. Continued use of the Platform constitutes acceptance of the updated Policy.
11. Contact
If you have questions about this Privacy Policy or how your data is handled, contact:
Email: support@Gighub.sg